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Terms & Conditions

Unless otherwise specifically agreed in writing, the terms and conditions contained in the Delivery Policies above shall apply to any purchase/order placed by the customer. In the event of any inconsistency between these terms and conditions and any other printed or written document passing between parties, the terms and conditions in the Delivery Policies shall prevail.

No variation of the terms and conditions of the Delivery Policies shall be applicable to any purchase/order unless expressly accepted in writing by Candy Floriculture Pte Ltd.

Our Return & Exchange Policy

To be updated. For the time being, please contact us if you need any help.

Delivery Policy

We charge a flat rate of $10 for general island wide delivery, with the following exceptions due to restrictions:

  • Airport Cargo Complex
  • Airline Road
  • All Army Camps
  • Jurong Island
  • All PSA Ports
  • Sembawang Wharf

 

Additional Charges (where it may apply):

  • $20 during festive periods such as Chinese New Year/Christmas for larger items such as Kumquat plants or Christmas trees.
  • Upon request for delivery after office hours, top up will be subject to quote. (Please call us at 6256 6788 or drop us a message via Facebook/email)
  • Redelivery charges will apply upon request for redelivery; Redelivery rates will be the same as the original delivery cost.
  • Redirection for delivery may or may not be entertained at the company’s discretion as our drivers have a preplanned route to follow. Any missed delivery can only be rescheduled for redelivery and the respective charges will apply.

 

To ensure that your order delivery is smooth, please order at least a day in advance or follow this table guide below:

Order Time Earliest Delivery Time
Before 12pm
2pm – 6pm (Same Day onwards)
After 12pm 9am – 12pm (Next Day onwards)
Order Time Earliest Delivery Time
Before 12pm
2pm – 6pm (Same Day onwards)
After 12pm 9am – 12pm (Next Day onwards)
Payment Method

We accept various modes of payments through our association with various banks and partners.

Cancellation

To be updated. For the time being, please contact us if you need any help.